Refunds and cancellations
How to cancel an appointment, and when an amount is refunded.
Cancelling or moving an appointment
Call the clinic at 819 770-8290. Please let us know as early as possible if you need to cancel or move an appointment.
Treatments
Treatments are not refundable.
Gift cards
See the gift card terms.
Shop products
Products are sold and shipped by SKINEA. Its return policy applies.
A question
Call us at 819 770-8290. Nothing here limits your rights under the Consumer Protection Act.
Last updated : September 29, 2026